ONE63 (Pvt) Ltd
Last Updated: 2026-02-12
1. Introduction
Welcome to ONE63 (Pvt) Ltd (“Company”, “we”, “our”, “us”).
These Terms and Conditions (“Terms”, “Terms of Service”) govern your use of our website located at https://163kandy.com (collectively, the “Service”), operated by ONE63 (Pvt) Ltd, Kandy, Sri Lanka.
Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard, and disclose information resulting from your use of our website.
By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy (collectively, the “Agreements”).
If you do not agree with these Agreements, you may not use the Service. If you have concerns, please contact us at admin@163kandy.com.
2. Communications
By using our Service, you agree that we may contact you via email, SMS, WhatsApp, or phone regarding orders, services, promotions, or important updates.
You may opt out of promotional communications at any time by using the unsubscribe option or contacting admin@163kandy.com. Transactional or service-related communications are mandatory.
3. Purchases
If you purchase any product or service through our Service (“Purchase”), you may be required to provide information including but not limited to:
Billing details
Payment method details
Shipping or contact information
You confirm that:
You have the legal right to use the payment method provided
All information submitted is accurate, complete, and current
We may use trusted third-party payment processors. By submitting your information, you authorize us to share it with such parties in accordance with our Privacy Policy.
We reserve the right to refuse or cancel any order due to:
Product unavailability
Pricing or description errors
Suspected fraud or unauthorized transactions
4. Promotions
Any contests, sweepstakes, offers, or promotions (“Promotions”) may be governed by separate rules. If Promotion rules conflict with these Terms, the Promotion rules will apply.
5. Refunds & Returns
Refunds and returns are governed by our Refund & Returns Policy, which forms part of these Terms.
Please refer to the Refund & Returns Policy page for full details.
6. Content Ownership
All content on this Service, including text, images, logos, graphics, and designs, is the property of ONE63 (Pvt) Ltd or used with permission.
You may not copy, reproduce, distribute, modify, or exploit any content without prior written consent from ONE63.
7. Prohibited Uses
You agree not to use the Service:
In violation of any applicable law or regulation
To impersonate ONE63 or its staff
To distribute spam, malware, or harmful material
To infringe on the rights of others
To disrupt, damage, or interfere with the Service
Unauthorized access attempts, hacking, scraping, or misuse of systems are strictly prohibited.
8. Analytics
We may use third-party analytics tools to monitor and analyze Service usage to improve performance and user experience.
9. No Use by Minors
This Service is intended for users 18 years or older.
By using the Service, you confirm that you meet this requirement.
10. User Accounts
If you create an account:
You must provide accurate and up-to-date information
You are responsible for maintaining account security
You are responsible for all activities under your account
We reserve the right to suspend or terminate accounts at our discretion.
11. Intellectual Property
The Service and all original content, features, and functionality are the exclusive property of ONE63 (Pvt) Ltd and are protected under applicable intellectual property laws.
12. Copyright Policy
We respect intellectual property rights.
Copyright infringement claims should be sent to:
📧 admin@163kandy.com
Subject: Copyright Infringement
13. Feedback
Any feedback, suggestions, or ideas you submit become the property of ONE63 and may be used without restriction or compensation.
14. Third-Party Links
Our Service may contain links to third-party websites.
ONE63 is not responsible for the content, policies, or practices of any third-party sites.
15. Disclaimer of Warranties
The Service is provided “AS IS” and “AS AVAILABLE”.
ONE63 makes no warranties regarding accuracy, reliability, availability, or suitability of the Service.
16. Limitation of Liability
To the maximum extent permitted by law, ONE63 shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Service, products, or repairs.
Our total liability shall not exceed the amount paid by you for the relevant product or service.
17. Termination
We may suspend or terminate your access to the Service at any time without prior notice if these Terms are violated.
18. Governing Law
These Terms are governed by and interpreted in accordance with the laws of Sri Lanka.
19. Changes to Service
We reserve the right to modify, suspend, or discontinue any part of the Service at any time without notice.
20. Amendments to Terms
We may update these Terms at any time by posting changes on this page.
Continued use of the Service constitutes acceptance of the revised Terms.
21. Severability
If any provision of these Terms is found invalid, the remaining provisions will remain in full force and effect.
22. Acknowledgement
By using this Service, you acknowledge that you have read and agreed to these Terms & Conditions.
23. Contact Us
📧 admin@163kandy.com
🌐 https://163kandy.com
📍 ONE63 (Pvt) Ltd, Kandy, Sri Lanka